Colorado Springs

New email scam preys on Apple users

COLORADO SPRINGS, Colo. - A new email scam impersonating tech company Apple has been circulating. The message states users need to update their information because their Apple ID account has been hacked.

"It said it was from Apple and that someone had changed the information on my Apple ID," said Loretta, who received the email earlier this week.

The email recommends you change your password on your Apple ID account by clicking on a link provided in the message. But the link is fake, and scammers use that information to hack into your real account and get access to your credit card information.

This is the message.

The text in the email states: If you did not make these changes, or if you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your Apple ID account page.

"As I looked closer, the email looked very official until I noticed the misspellings," said Loretta.

Tips and tricks

The email looks identical to a traditional 'Apple Support' email but includes a number of misspellings, the copyright is from 2017, and doesn't have a real Apple domain.

Det. Jon Price with the El Paso County Sheriff's Office explains it can be easy to overlook these clues.

"Don't be deceived to think this can't happen to you, these people are professionals and do it all the time," Price said.

If you get an email asking you to verify something, don't be in a hurry to respond right away. 

Remember, big tech companies like Apple won't ever contact you from a generic email domain.

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