COLORADO SPRINGS, Colo. - A handful of vehicle owners at Arbor Pointe Apartments reported their cars were towed a few days before Christmas without any notice.
The reality is: property owners aren't required to give any notice prior to towing.
According to, city ordinance, owners of private lots have the discretion to determine what is or isn't illegal parking. The property owner hires to tow company to enforce.
"Any vehicles removed from any property are ordered by the property management company," said Shane Swanson, owner of Midnight Recovery Towing. "We only follow the rules that are issued to us."
John Altair's story
A few days before Christmas, John Altair's car went missing.
"Came out about 7 o'clock in the morning...the car was gone," he said.
The property manager told Altair it was towed because he was parked over the line.