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Fake plane ticket scam just in time for holiday travel season

Trouble waiting in email inbox

Fake airline ticket scam could steal your personal info

COLORADO SPRINGS, Colo. - Just in time for the holiday travel season, scammers are emailing fake plane tickets that could jeopardize your personal information.

Colorado Springs resident Jacque Rimington called TARGET 13 Investigates when she got an official-looking email that said it was from Delta. The message said it was a confirmation for her flight and that she should download the attached "ticket."

"It looked extremely legitimate," said Rimington. "I called a couple of friends and said, 'Did you buy me a ticket?' And it was like, 'No, Jacque, we love you, but we didn't."

Rimington said she called Delta next, and was told of the scam.

"(The representative) said, 'Don't open it. Do not open it!" recalled Rimington.

The attachment that was supposed to be a plane ticket likely contained malicious software that would give hackers access to Rimington's laptop and things like stored passwords and credit card information.

Delta says it's aware of the emails, and is warning customers on its website.

"Delta's information security team is continuing to monitor the situation and have confirmed that no customer data was compromised," said Delta spokesperson Paul Skrbec, in an email to TARGET 13.

The Better Business Bureau says never let your curiosity get the best of you when it comes to email attachments.

"The holiday season is scam time," said Katie Carrol, with the Better Business Bureau of Southern Colorado. "If you don't know exactly that the attachment or link is legitimate, never click on it."

There are fake ticket scams involving other airlines as well. One tells email recipients they've won free plane tickets. It's just another way to try to steal your money.

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