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School absence notification practices

School Absence Practices

COLORADO SPRINGS, Colo. - In light of the disappearance of a ten year-old Colorado girl, it's important for parents to be aware of how their school notifies parents of students' absences.

School District 11 sends out an automated message at the end of the day. School officials said they'd like to personally call parents, but with 65 schools in the district, and 29,000 students, it's not possible.

"With budget reductions and resources dwindling, its really hard for us to call each individual family personally," Devra Ashby from District 11 said. "And so it would be a stretch for us."

But the district attempts to make sure each message is heard.

"If the automated system would call, and if the message isn't listened to in its entirety, and somebody hangs up then the automated system will call back," Ashby said.

Ashby said their system works, but it needs each family's cooperation too. Parents need to make sure their contact information is up to date.

"We do rely on that updated information to keep our records accurate and make sure that we're making those phone calls to the most appropriate numbers," Ashby said.

The automated phone system is general standard practice. District officials said in instances with repeated absences, someone at the school will attempt to talk to a parent.

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