Pueblo

UPDATE: 257 customers still without power

Black HIlls Energy reporting widespread outages

PUEBLO, Colo. - Black Hills Energy is reporting 257 customers are still without power as of 9:30 p.m. on Sunday.

At the height of the storm, 9,200 customers were in the dark.

However, a company spokesperson said people are still calling in new outages, so the total number continues to fluctuate.

Julie Rodriguez with Black Hills Energy called the damage "just incredible" after surveying the area hardest hit by the storm.

She blames most the outages on limbs that fell onto power lines after collapsing from heavy snow piling up on the branches.

Due to the new calls still coming in, Rodriguez did not have an estimated time of restoration, but said crews would be out all night working to get the power back on.

 

If you would like to report an outage in Pueblo, you are asked to call 1-888-890-5554.

LINK TO OUTAGE MAP

Restoration process from blackhillsenergy.com:

"OUR PRIMARY FOCUS IS ON SAFE AND RESPONSIVE SERVICE.

We are dedicated to providing you with excellent customer service and reliable energy. When weather or other events cause an outage, we have a system in place to ensure you receive the information you need.

Outage information is updated every 5 minutes with additional information, if available.
We realize that service interruptions are a major inconvenience, and through our local service crews, we’re committed to restoring service as quickly as possible. In many cases, we also bring in additional service crews from throughout our service territories, as well as contract crews, to help local crews in their efforts.

Although there is no way to pinpoint exactly how long it will take to restore service, our service personnel work with local emergency officials and the media to keep you informed."


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